FAQs

  • How much do you charge for a custom piñata?

    Please contact us for a quote. Quotes reflect a high-quality curated look. Pricing varies on both size and design. We typically respond within a few hours.

  • Do the piñatas come filled?

    We offer custom filling for your piñata at a separate cost. The filling is the gift to your guests and we have lots of options to suit your party best!

  • Can I fill the piñata myself?

    Absolutely! Although we have options to fill your custom piñata, you are more than welcome to fill it yourself. We will leave an opening for you to fill easily.

  • Do you make all of your piñatas?

    Yes! Our piñatas are a labour of love and are designed by using a variety of materials and unique techniques.

  • Do you offer custom party supplies?

    Yes! We offer custom surprise bags/party favours, photo frames, birthday/event posters, and custom party hats or headbands.

  • How much notice is required when ordering a custom piñata party package?

    We appreciate as much notice as possible, however, a minimum of 2 weeks before you want the piñata delivered is custom.

  • Do you do rush orders? (Less than 5 days notice)

    Yes we do. We have some piñatas in stock that can be purchased on the day of. For custom orders, depending on our availability, we can do rush orders with an additional fee of $50.00.

  • Why do you charge a rush fee?

    Each piñata takes many hours to create to our standards. We do not compromise our quality. If we are rushing to make a piñata, we will work late hours to make sure you have the most special piñata for your occasion.

  • When can we expect our piñata order to be done?

    We will have your piñata order ready for pick up/delivery the day before your event. If you want your piñata done for a specific date other than the day before, please specify when ordering.

  • Do you require a deposit?

    Yes. We require a min. 50% (of your custom quote) deposit to book your piñata package. Your piñata will not be booked until the deposit is paid. The deposit is non-refundable and goes towards the final price of your order. Full payment is due on pick-up/delivery day.

  • Do you offer local delivery?

    Yes! We will deliver within Medicine Hat, Redcliff, and Dunmore for a $10 fee. We highly recommend delivery for large piñatas. For delivery in any other areas, please contact us for pricing.

  • Do you offer shipping outside of Medicine Hat and area?

    We are working hard to find the best and most affordable solution for shipping. Please contact us to see if shipping is possible in your area.

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